1   Who are we and how can you reach us?

You can contact us, CooperVision Contact Lens Malaysia Sdn Bhd, with its head office at No. 50-1-11 & 12, Level 1, Wisma UOA Damansara, No. 50, Jalan Dungun, Damansara Heights, 50490 Kuala Lumpur, Malaysia, by e-mail: dpo@coopervision.com or by mail at the above address.

This Cookie Notice applies to our website accessible at https://coopervision.com.my and the corresponding subpages. With this Cookie Notice, we will explain which cookies and similar technologies are used to store or access information on your terminal device. The mere storage and access of information is also associated with processing activities, which may also relate to your personal data. For information on the processing of your personal data, please visit our Privacy Notice, which contains detailed information on the processing activities and in particular your rights as a data subject.

Please feel free to use the contact details above to approach us directly with any questions you may have.

2   What are Cookies?

Cookies are small text files that a webserver sends to the browser of your terminal device when you visit a website. Depending on the settings, in addition to these cookies, similar technologies are also integrated on our websites (hereinafter uniformly referred to as “Cookies”). Cookies usually contain a unique identifier and are initially used to ensure the operation of the website (“Strictly Necessary Cookies”). These Strictly Necessary Cookies are always activated and may be used without your consent.

In addition, we use Cookies for other purposes only with your consent. For instance, such Cookies are used to analyze your interests and enable us to provide you with a personalized online experience by showing you appropriate content based on your presumed interests.

With regard to the storage period, the following distinction applies: So-called Session Cookies are only stored for the duration of a single browser session and are deleted as soon as you close your browser while so-called Persistent Cookies remain stored on your terminal device until either you delete them or they are deleted automatically after a specified period. You can delete Cookies from your terminal device at any time, e.g. via your browser settings.

3   What types of Cookies do we use?

In the following, we will provide you with an overview of the different Cookie categories.

Cookie category

Purpose

Strictly Necessary Cookies

These Cookies are required for the operation and functionality of the website. They make the website technically accessible, secure and usable, providing essential and basic functionalities, such as navigation on the website, authentication for the login area, correct display of the website in your browser and enabling consent management. Without these Cookies, you will not be able to use our website services without disruption.

Performance Cookies

We and our commissioned service providers (who may be located outside your jurisdiction) use these Cookies for monitoring the website performance and collecting statistical data about our website-usage, such as counting visits and traffic sources. This enables us to measure and improve our website-performance by understanding how most users move around the website, which webpages are most popular or which are least used.

Functional Cookies

We and our commissioned service providers (who may be located outside your jurisdiction) use these Cookies to remember your user preferences enabling us to optimize your user experience by personalizing certain services and settings on our website. For example, we can capture your approximate location (at postcode level or equivalent) and show you opticians in your area.

Targeting Cookies

We and our commissioned service providers (who may be located outside your jurisdiction) use these Cookies to understand how you use and move around our website and enable us to build a profile of your interests. This information then allows us to direct and customize advertising and website content according to your preferences, e.g. by displaying ads that are relevant to you and blocking irrelevant or redundant ads.

Cookies by Third Party Controllers purposing own interests

These Cookies and Pixels are used to understand how you use and move around our website and allows us to build a profile of your interests. It also enables a link to your Meta social media accounts. This information then allows us to direct and customize advertising on the social media platforms you use, whereas irrelevant or redundant ads are blocked. For this purpose, we use appointed service providers, some of which are located outside the APAC.

4   How can I control the use of Cookies or delete them?

Strictly Necessary Cookies are always active and storing and accessing such Cookie information is not dependent on your consent. Performance, Functional, Targeting Cookies and Cookies by Third Party Controllers will only be dropped and accessed with your consent.

You can change your Cookie and Privacy preferences for our website or withdraw your consent with effect for the future at any time by clicking on the following link:

Manage settings or withdraw consent

In addition, you can also delete Cookies yourself at any time via your browser settings.

 Contact for information on overseas data transfers

Where the list above indicates that we use commissioned service providers who may be located outside your jurisdiction (including Singapore, Japan, USA, EU/EEA), an appropriate level of data protection for the foreign transfer is ensured by means of suitable security measures, and we implement safeguards for the transfer to the extent required by applicable data privacy law.

If you have any questions about overseas data transfers, please feel free to contact us at dpo@coopervision.com.

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